Sky Zone Cerritos Trampoline Park

Jacob and Diana are amazing it’s a Friday afternoon and they seem to really care except the girl at the friend her name is Jackie ( because of Jackie. I had to lower my score from five stars to three stars. It was just extremely offputting. Her attitude was way off ) definitely not welcoming. Definitely gave me a bad vibe altogether since I first got here at after I spent over $1000 on Saturday I brought the wrong size for my daughter socks, and someone told her that she needed to change her socks. I went to tell Jackie at the front that I wanted to purchase new socks, but I didn’t know that she couldn’t wear the socks I brought for her and the sky zone socks I brought for her with the wrong size and just basically told me OK is three dollars it’s not about the money is about the way you deliver the message to the Gas is very unwelcoming. I think they need someone in the front that’s a little bit more welcoming, and doesn’t try to make you feel belittle I didn’t get that from anybody else. Thank God cause I would definitely not want to return if she continues to be there with the same attitude that she had today. I hope corporate is listening and are able to talk to her about her customer service skills. They need major help but on the other hand, everybody else was greatThey require significant assistance, but on the contrary, everyone else performed exceptionally well.ace and are just amazing to allow me and my kiddos to feel welcome and here at sky zone. had my daughter birthday party here on Saturday as well. It was amazing wonderful place to party and have fun with the family. Everyone had an amazing time and today is equally the same. Everybody The hospitality and warmth extended by Jacob and Diana at Sky Zone were truly exceptional. We are immensely grateful for their efforts in making our stay here absolutely unforgettable. Thank you for creating such a welcoming and amazing experience.

The whole party was a blast! We and our kids and guests had a fantastic time! Ryan was very helpful and had great customer service skills and he kept checking on us very frequently to check if we needed any assistance. I’m very happy with the whole crew and I am very happy with sky zone and Ryan in particular! We will definitely be having more parties there! P.S. the prices might seem high at first for some but it’s easier for some working adults as me yo just have sky zone take care of the party and no dishes and cleaning to do afterwards. Guests are happy cause the kids get to enjoy the trampolines beyond the party time (based on your package). Some of our guests stayed for another couple of hours after the party till their kids couldn’t take anymore activities